Location: Central Milton Keynes
Working Arrangement: Fully office based
Hours: Full Time, Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: £14.77 per hour (£28,801.50 per annum equivalent)
Contract: Long-term temporary, with potential to become permanent
IMMEDIATE START – MONDAY 19TH OCTOBER
Must be available to start on Monday 19th October
Previous customer service experience is essential
An excellent opportunity has arisen for a Customer Service Executive to join our client's successful team in Central Milton Keynes on a long-term temporary basis, with the potential to become permanent.
We would particularly welcome applications from graduates looking to take their next step into a professional office environment, as well as individuals with an established customer service background. Whether your experience has been gained in retail, hospitality, a contact centre or another customer-facing environment, we'd love to hear from you!
Who are we?
Our client is a well-established organisation based in Central Milton Keynes, offering a professional, supportive and fast-paced working environment.
This is a fantastic opportunity for someone who enjoys helping people, solving problems and delivering excellent customer service.
Benefits
£14.77 per hour
Monday to Friday office hours
Full training provided
Long-term temporary opportunity
Potential to secure a permanent position
Opportunity to develop valuable experience within a professional office environment
Duties of a Customer Service Executive
Handling inbound customer enquiries via telephone and email
Providing a high level of customer service at all times
Resolving customer queries efficiently and professionally
Managing more complex enquiries with empathy and attention to detail
Updating customer records accurately
Working collaboratively with colleagues to achieve positive customer outcomes
Following company policies, procedures and compliance requirements
What we would like from you
Previous customer service experience is essential, whether gained in retail, hospitality, a contact centre or another customer-facing role
Excellent written and verbal communication skills
Strong problem-solving skills and attention to detail
A positive, professional and customer-focused attitude
Good IT skills and confidence using multiple systems
Ability to work effectively in a fast-paced environment
A willingness to learn and develop new skills
Graduates are encouraged to apply, although a degree is not required
If you have a passion for delivering great customer service and are available to start immediately, we'd love to hear from you!
Please apply below with your most recent CV.
MKTEMP
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Salary description
£14.77 - £14.77 per hour