Location - Newcastle Upon Tyne
Salary - £43,000
Job Role - Permanent
The Opportunity
Joshua Robert is partnering with a well-established property and facilities management business to recruit a Roving Facilities Manager for its North East team.
You will look after a portfolio of up to 20 properties. The mix is mainly industrial, with some retail and office sites, including smaller drive-through retail units. It’s a full TFM role covering both hard and soft services. You’ll work closely with surveyors, senior stakeholders and client teams to deliver agreed service levels and budgets.
The role is mostly on the road. You will be based in Newcastle and travel regularly across the region, so you will need to be comfortable organising your own diary and sorting out issues by phone or Teams when you can’t be on site.
This is a newly created position, so you won’t be handed a full portfolio on day one. You’ll get structured onboarding with shadowing, mentoring and a dedicated buddy, and take on properties gradually. There’s also a clear route to a senior roving role, which could include people management.
Key Responsibilities
Manage hard and soft services across a portfolio of up to 20 properties, including planned preventative maintenance
Visit each site at least monthly to carry out inspections, take meter readings and report on condition and compliance
Hold regular contract meetings with suppliers and assess their performance against KPIs
Procure goods and services, validate invoices and support the management of service charge budgets
Make sure all works have the right health and safety arrangements in place
Liaise with occupiers, on-site staff and suppliers, keeping everyone updated until issues are resolved About You
At least two years’ facilities management experience, with a good understanding of managing agent responsibilities
NEBOSH General Certificate (essential); IWFM and/or IOSH membership is highly desirable
Good knowledge of commercial landlord and tenant matters, including service charge
Sound soft services knowledge and a working understanding of hard services
Strong contract management skills, ideally using a formal performance management system
Awareness training in fire risk assessment, asbestos and water hygiene
Experience with a managing agent, in client-side multi-site FM, or in a single-site role and ready to step up
Experience in industrial, retail or office property
A self-starter with a co-operative attitude and the ambition to progress
A full UK driving licence and your own transport What’s On Offer
25 days’ annual leave to start, plus birthday leave and volunteering days
Pension contributions
Private medical insurance, a dental plan and a health cash plan
Employee assistance programme and wellbeing support
Gym membership and eye care vouchers
Cycle to work scheme and season ticket loan
Structured training and clear career development
INDS
Salary description
£37000.00 - £43000.00 per year