What You'll Do
* Handle first-line IT support requests.
* Troubleshoot hardware and software issues.
* Support laptops, desktops, and mobile devices.
* Assist with system setup and configuration.
* Maintain IT records and documentation.
* Escalate technical issues where necessary.
Essential Attributes
* Friendly and professional attitude.
* Excellent communication skills.
* Strong willingness to learn.
* Good organisational ability.
* Interest in IT support and technology.
Technical Areas Covered
* Windows Operating Systems
* Microsoft 365
* Networking Fundamentals
* Hardware Diagnostics
* IT Service Management
Salary description
£26250.00 - £26250.00 per year