Role Responsibilities
Check resource availability for the shift by reviewing the manning levels on a daily basis
Confirm driver start times for next day, updating the system accordingly
Manage drivers hours in relation to customer requirements and volumes
Monitor and report WTD issues and concerns to the Operations team
Ensure correct equipment is planned, the system is accurate, and trailer movements are tracked and controlled
Review vehicle utilisation, highlighting inefficiencies to Line Management
Ensure effective control of drivers through on-going communication to ensure that performance is achieved
Ensure effective two-way communication between Operations and Customer Services functions to identify and act on any potential service or cost issues
Monitor and act on reports highlighting poor driving practices and inefficiencies, escalating where required
Assist with Despatch and Debrief as directed by on shift management
Assist in investigation of late / failed deliveries to provide root cause information to Contract Manager
Implement actions from the Central conference calls as directed by on shift management
Update required reports / spreadsheets daily
Complete end of shift checks as required
Ensure that the Shift Handover process and communication is clear and controlled
The shift pattern for this role is Monday-Friday, 2pm-10pm.
This is a temporary to permanent role, salary of £37,000 and an hourly rate of £17.74
Salary description
£17.74 - £17.74 per hour