This is a hands-on operational role focused on deep-sea export freight, with particular emphasis on groupage and consolidated LCL shipments.
A significant proportion of the company's export activity is USA-bound, although shipments are handled to destinations worldwide.
You will need strong, practical experience in deep-sea export operations and be confident managing shipments from initial enquiry through to departure.
You will manage multiple live shipments at different stages, coordinating customers, overseas agents, hauliers and other operational partners while ensuring all bookings, documentation, customs requirements and filings are completed accurately and on time.
Key Responsibilities
* Managing the export inbox and responding to customer enquiries
* Handling rate requests from overseas agents
* Obtaining rates and managing export quotations
* Entering and managing export bookings
* Arranging UK haulage and coordinating collections
* Planning export loads and container utilisation
* Managing groupage and consolidated LCL export shipments
* Managing USA-bound export shipments
* Preparing and submitting AMS and ISF filings
* Arranging CDS export customs entries
* Ensuring export documentation and filings are completed accurately and within required deadlines
* Providing customers and overseas agents with regular shipment updates
* Monitoring shipments and dealing with operational issues as they arise
* Liaising with customers, agents, hauliers and other relevant parties to resolve problems
* Maintaining accurate shipment records and operational information
* Managing multiple shipments simultaneously while prioritising deadlines and urgent requirements
Essential Requirements
* Solid hands-on experience in deep-sea export operations
* Practical experience with AMS and ISF filings
* Experience with UK export customs procedures and CDS entries
* Excellent written and spoken English
What’s on Offer
Salary of approximately £35,000, depending on experience
20 days holiday plus all UK bank holidays
Monday to Friday, 08:30 – 17:30
We are looking for an experienced export operator who can hit the ground running.
You will be comfortable managing the full export process, from receiving an enquiry and obtaining rates through to booking, haulage, load planning, customs, filings and keeping all relevant parties updated.
If you have strong deep-sea export experience, understand LCL/groupage operations and are confident managing multiple shipments in a busy environment, we would be keen to hear from you
Salary description
£35000.00 - £35000.00 per year