The Role
·Manage the letting and allocation of garages, parking spaces, barrow stores and other non-residential properties across a portfolio of over 7,000 units.
·Maintain and manage waiting lists, assess applications and allocate properties in accordance with lettings policies and procedures.
·Minimise void periods through proactive lettings, pre-allocation arrangements and effective coordination of repairs.
·Carry out property inspections to identify repairs, disrepair, antisocial behaviour and other issues affecting lettings.
·Liaise with repairs teams, contractors and other internal services to ensure properties are maintained and available for letting.
·Manage new licence agreements, sign-ups, documentation checks and initial payments, ensuring accurate charges are applied.
·Investigate breaches of licence agreements, undertake compliance inspections and support enforcement or legal action where required.
·Provide advice to applicants and existing licensees regarding licence conditions, service charges, payments and arrears.
·Promote available garages and parking schemes to maximise occupancy and reduce rental income losses.
Key Requirements
·Previous experience as a Lettings Officer, Garage Lettings Officer or in a similar housing or property management role.
·Experience of letting non-residential properties, including garages, barrow stores or parking schemes.
·Knowledge of licence agreements and relevant legal processes relating to the commencement, management and termination of licences.
·Experience managing waiting lists, property allocations, voids and lettings processes.
·Understanding of rental income, service charges, payment arrangements and the financial impact of void properties.
·Experience carrying out property inspections and coordinating repairs or maintenance.
·Previous experience in a customer-facing social housing or commercial property management environment.
·Ability to manage a portfolio independently and ensure compliance with relevant policies and procedures.
What You Need to Do Now
If you are interested in this Lettings Officer role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Housing Officers, Garage Services Officers and Property Management Officers across the UK and would be pleased to speak with you confidentially.
Even if you are currently satisfied in your role, we welcome calls from housing lettings and property management professionals looking to build future connections.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Salary description
£26.83 - £26.83 per hour
