This is a hybrid role and you will be expected at the office once a week.
Client Details
Our client is a Procurement business with offices in more than 10 countries and this role is for their UK office in Yeovil. They are looking to bring Salesforce in house from a 3rd party consultancy and are looking for someone to take ownership of the global commercial systems environment. Day to day you will be the owner of Salesforce Sales Cloud and Service cloud will help connect and automate our wider stack, including HubSpot. You will work across Revenue Operations, Sales, Marketing, Customer Success and IT.
This is a hybrid role and you will be expected at the office once a week.
Description
This role will involve Admin, Development, R & D - basically you will be the go to person for Salesforce in the business
Administer and configure Salesforce Sales Cloud and Service Cloud.
Own and support integrations between Salesforce, HubSpot and other commercial applications.
Explore practical AI-enabled solutions that improve productivity, data quality and commercial execution.
Maintain and optimise the company's CRM systems to ensure they meet business needs.
Collaborate with internal teams to analyse requirements and implement system enhancements.
Manage system integrations with other tools and platforms for seamless data flow.
Provide technical support for CRM-related issues, troubleshooting and resolving problems promptly.
Develop and maintain documentation for processes, configurations, and support materials.
Work closely with stakeholders to identify opportunities for system improvements.
Ensure the CRM system complies with relevant data protection and security standards.
Stay updated with the latest CRM technologies and recommend best practices for implementation.Profile
Must haves:
Salesforce Sales Cloud
Service Cloud
Worked in house - not just a consultancy
HubSpot or similar
Interest in AI and exploring new areas it can supportJob Offer
Full benefits to follow
Salary description
£50000.00 - £65000.00 per year