This is a fast-paced role focused on managing customer accounts, developing relationships and delivering a high standard of service throughout the customer journey.
The position would suit an organised, confident and target-driven individual with experience in sales, retail, hospitality, customer service or account management.
Key Responsibilities:
* Managing and developing a portfolio of customer accounts.
* Building strong relationships with new and existing customers.
* Making outbound calls and speaking confidently with customers each day.
* Following up leads and maintaining an organised sales pipeline.
* Working closely with internal teams to ensure customers receive excellent service.
* Keeping CRM records up to date and managing account activity accurately.
Key Skills and Experience:
* Excellent organisational skills and strong attention to detail.
* Confidence and professionalism when communicating by telephone.
* Ability to prioritise tasks and manage a busy workload.
* Comfortable working in a fast-paced environment.
* Strong communication and relationship-building skills.
* Positive and proactive approach, with a willingness to learn.
* Target-driven and motivated by achieving results.
* Customer-facing experience gained within sales, retail, hospitality, customer service or account management would be advantageous.
* Previous sales experience is beneficial but not essential.
Benefits:
* £26,000–£32,000 depending on experience.
* Discretionary commission, payable where the required process has been followed in full.
* Full training and ongoing development.
* Career progression opportunities to Senior Account Manager.
* Supportive and energetic team environment.
* Recognition and reward for hard work and success
Salary description
£26000.00 - £32000.00 per year