Out of Hours Team Leader

Out of Hours Team Leader

Location: Luton (Hybrid, 2-3 days per week in the office)

Salary: £26,600 - £28,000 pro rata

Hours: 35 hours per week

Lead a Team That Keeps Blue Arrow Moving 24/7

We're looking for an energetic and motivated leader to join our Out of Hours team. You'll support a team of consultants, manage operational escalations, and ensure outstanding service for clients and candidates outside standard business hours.

Shift Pattern

This role works on a two-week rota covering mornings, evenings and weekends.

Weekdays

04:00 - 10:00
17:00 - 00:30Weekends

Shifts between 04:00 - 00:30Every other weekend off will be supported where possible, although rotas may vary to meet business needs.

What You'll Bring

Previous team leadership or supervisory experience
Excellent customer service and communication skills
Ability to stay calm and make decisions under pressure
Recruitment, staffing, customer operations or similar experience
Flexible approach to working patternsWhy Join Blue Arrow?

Hybrid working
25 days holiday plus bank holidays
Option to buy additional holiday
Pension and wellbeing support
Discounts and reward schemes
Ongoing training and career development
The chance to lead a business-critical function and make a real impactIf you enjoy leading people, solving problems and working in a fast-paced environment, we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people