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Smart10 Ltd, Trading as SMT Recruitment

Customer Service Administrator

Smart10 Ltd, Trading as SMT Recruitment Welham Green
28,000 to 32,000
32 - 40 hour


Show Recently closed jobs

    Smart10 Ltd, Trading as SMT Recruitment

    Customer Service Administrator

    Smart10 Ltd, Trading as SMT Recruitment Welham Green
    28,000 to 32,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £28,000 to £32,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Job Title: Customer Success Administrator
    Salary: £28,000 to £32,000 per annum
    Location: Hatfield
    Contract: Permanent, full-time
    Hours: Monday to Friday – 7.30am to 16.30pm

    COMPANY PROFILE

    Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment.

    They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You’ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you!

    SKILLS REQUIRED

    * 2+ years in an office based customer service role

    * Excellent communication skills over the phone and email

    * Good numeracy skills

    * Strong IT skills, excellent working knowledge on Excel

    * Full UK licence to get to the location

    DESIRABLE SKILLS

    * Knowledge / experience in the construction industry

    * Sales support experience

    * Able to read and understand architect drawings and specifications

    * Competent with ERP / CRM systems

    * Previous project coordination experience

    RESPONSIBILITIES

    * Provide excellent customer service and manage calls.

    * Process orders, coordinate deliveries, and resolve queries.

    * Support customers, sales, and team leader daily.

    * Scale floor plans, coordinate designs, and recommend products.

    * Manage suppliers, chase orders, and check stock availability.

    * Handle invoicing, payments, discrepancies, and emails.

    ADDITIONAL INFORMATION

    * 25 days annual leave + bank holidays

    * Christmas closure

    * Workplace pension

    * Parking on-site

    * Modern offices

    * Team events & socials

    Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

    Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data
    Salary description

    £28000.00 - £32000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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