Location: Milton Keynes, Buckinghamshire (Hybrid - 4 days on-site, 1 day WFH)
Salary: £60,000 - £70,000 + Benefits
About Us
A fantastic opportunity has arisen for an experienced Head of IT / IT Manager to join a well-established multi-site retail business and take ownership of its day-to-day technology function.
Reporting directly to the IT Director, you'll lead a small internal team, manage key technology suppliers and play a pivotal role in supporting stores, head office and warehouse operations. This is a hands-on leadership role with genuine autonomy and influence across the business.
The Role
* Lead and develop the IT team.
* Manage day-to-day IT operations and service delivery.
* Support and optimise Microsoft Dynamics 365 Business Central.
* Oversee infrastructure, networks, security and business-critical applications.
* Manage third-party suppliers and technology partners.
* Drive continuous improvement across IT systems and processes.
* Support stores, head office and operational stakeholders.
* Contribute to the wider technology roadmap and future initiatives.
What We're Looking For
* Previous experience as a Head of IT, IT Manager, IT Operations Manager or similar.
* Experience within retail, hospitality, leisure, distribution or another multi-site environment.
* Knowledge of Microsoft Dynamics 365 Business Central, NAV or similar ERP platforms.
* Strong leadership experience with a track record of developing teams.
* Experience managing suppliers, service providers and technology partners.
* Sound understanding of IT operations, infrastructure and service delivery.
* Strong stakeholder management and communication skills.
Desirable Experience
* Microsoft 365 administration and optimisation.
* EPOS, stock management or retail systems.
* Ecommerce environments.
* Cyber security and business continuity.
* Process improvement and automation initiatives.
Why Join?
* Genuine ownership of the IT function.
* High-profile role within a growing retail business.
* Direct exposure to senior leadership.
* Opportunity to shape technology strategy and operations.
* Fast-moving environment where decisions can be made quickly.
* Hybrid working and excellent long-term career prospects.
If you're an experienced IT leader looking for a role where you can make a tangible impact, we'd love to hear from you
Salary description
£600000.00 - £700000.00 per year