Location: London
Contract: Temporary contract until 27 March 2027
Rate: £159.31 Umbrella per day
Start: ASAP
We are looking for an organised and detail-focused NPL Advisor to join a busy, collaborative team. This is a fast-paced role where you will support contractors and managers with timesheet, payroll and general queries, while ensuring processes and data are accurate and deadlines are consistently met.
Key Responsibilities
Manage and respond to contractor and manager queries via email and telephone.
Support a team inbox, providing guidance on payroll, timesheets and general enquiries.
Process and resolve timesheet issues accurately and within required deadlines.
Assist with reporting, management information and data collation.
Carry out quality assurance checks to ensure data is accurate.
Support contract end dates and extensions, liaising with relevant stakeholders.
Communicate early timesheet deadlines to the business and suppliers.
Support the wider team with administrative and process-related activities.
Identify and resolve issues proactively, using your own initiative.
Provide a high standard of customer service to contractors, managers and internal stakeholders.
About You
Previous administrative experience in a busy, fast-paced environment.
Good understanding of timesheet processing; payroll experience would be beneficial.
Strong attention to detail and excellent numeracy skills.
Excellent communication and customer service skills, both written and verbal.
Able to manage competing priorities, work to tight deadlines and remain calm under pressure.
Proactive, self-motivated and willing to get involved and support the wider team.
Strong organisational and problem-solving skills.
Confident working both independently and as part of a collaborative team.
Experience using Microsoft Word and Excel.
Essential Excel Skills
Candidates must have intermediate Excel skills. You will be expected to demonstrate knowledge of:
VLOOKUP
Pivot Tables
Cell formatting
Data validation
SUM, AVERAGE, COUNT, MIN and MAX
SUMIF / SUMIFS
COUNTIF / COUNTIFSExcel knowledge will be tested as part of the interview process, so candidates must be genuinely confident using these functions rather than having only basic spreadsheet experience.
Desirable: Experience using SAP and XMS.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change
Salary description
£150.00 - £159.00 per day