Provide effective case management, including processing incoming plans and outgoing approved plans.
Follow processes and procedures, and comply with legislation, scheme rules, paying agency, and internal audit requirements, escalating where necessary.
Provide excellent customer service for the above activities, primarily through written communication to customers.
General administration duties and inbox management
What you'll need to succeed
Experience of working in a busy administrative environment
Ability to co-ordinate multiple work streams (projects/areas of work)
Proactive and flexible working approach to delivering tasks
Competent IT user with experience of the MS Office suite of applications, especially Excel and SharePoint
Must pass DBS check
Access to your own vehicle as the office is not accessible via public transport.
What you'll get in return
Hybrid working
Temporary role for 3 months with possible extension
£14.44 per hour
The DBS check is covered by the agency.
Free on-site staff parking
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£14.44 - £14.44 per hour