Lift Service Director

Lift Service Director

Lift Industry, Engineering Management, Service Director
Manchester, North West
Basic Salary: £65,000 - £80,000
Benefits: Annual Bonus, Company Car or Car Allowance, Company Pension, Private Healthcare, Ongoing Training & Career Development

Marmon Lift Recruitment is recruiting an experienced National Lift Service Director to join a successful and growing independent lift and escalator business.

You'll take responsibility for the performance and delivery of the company's national service operation, lead service teams, and ensure consistently high standards across the UK.
This is a senior, hands-on leadership role offering genuine influence over how the Service Department operates and develops.

Commutable from: Manchester, Leeds, Liverpool, Blackpool, Bradford, Preston, Warrington, Bolton, Stockport, and surrounding areas.

The National Lift Service Director Role

Lead and develop the national lift service operation
Manage and support Service Directors, supervisors and engineering teams
Oversee PPM delivery, breakdowns, callouts and lift shutdowns
Monitor service KPIs, engineer productivity, response times and performance
Ensure technical and operational issues are followed through to resolution
Maintain consistent service standards across all regions
Build and maintain strong relationships with key clients
Review engineer coverage, workloads and operational resources
Identify and implement improvements to processes and service delivery
Support the continued growth and development of the Service Department
Maintain high standards of health, safety and compliance

The Ideal Lift Service Director Candidate

Strong experience within lift service and maintenance
Previous experience in a Service Director, Regional Service Director or National Service Director position
Valid UK driving licence.
Good technical understanding of lift servicing, maintenance and breakdowns
Strong leadership, communication and people-management skills
Commercially aware with a focus on service quality and customer retention
Confident managing KPIs, operational performance and client relationships
Comfortable managing nationwide service works.

Apply to this Lift Service Director role:

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