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i2i Recruitment

Customer Service Coordinator

i2i Recruitment Cheltenham
26,750
32 - 40 hour


Show Recently closed jobs

    i2i Recruitment

    Customer Service Coordinator

    i2i Recruitment Cheltenham
    26,750
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £26,750
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    What’s in it for you?

    * A varied role combining coordination, organisation and people-focused responsibilities

    * Work closely with different teams, clients and external organisations

    * Opportunity to play an important part in the day-to-day running of the service

    * Enhanced payment for taking part in the out-of-hours on-call rota

    Must have’s

    * Strong organisation and coordination skills

    * Confident communication skills and the ability to build professional relationships

    * Ability to manage changing priorities and staffing requirements

    * Good attention to detail and accurate record keeping

    * Ability to work collaboratively with the wider office and management team

    * Commitment to providing a professional and person-centred service

    So, what will you be doing?

    * Developing and maintaining staff rotas and coordinating changes when required

    * Monitoring staffing levels and identifying any staffing shortfalls

    * Working closely with the office team to keep day-to-day operations running smoothly

    * Liaising with clients, families, colleagues and external organisations

    * Organising staff meetings, agendas and meeting minutes

    * Supporting recruitment through candidate screening and interviews

    * Helping with the on boarding and induction of new employees

    * Working with the Finance Team to ensure employee hours and attendance information is accurate

    * Supporting client assessments and keeping relevant records and plans up to date

    * Coordinating the out-of-hours service on a rota basis

    * Maintaining accurate records across company systems

    * Supporting the wider management team with ongoing operational requirements

    Interested? Send your CV to i2i Recruitment today!

    Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful
    Salary description

    £26750.00 - £26750.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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