Technical Sales Coordinator- Angus
The Role
Provide effective technical sales coordination and support to ensure operational activities are delivered safely, efficiently, and to the required standards.
Responsibilities
* Maintain close relationships with sales team/operations team/finance team.
* Manage technical enquiries from customer through to responding with a quote.
* Manage the job from enquiry through to despatch.
* To correspond with clients regarding their jobs / enquiries.
* Complete all of the relevant paperwork to ensure that there is an audited trail behind every job folder.
* To understand the certification requirement associated with what you are bidding.
* Liaise with operations to manage the job and to discuss timescales with operations and the client.
* Act as main point of contact between the client and our operations team.
* To be able to go on client visits and or host client visits.
* Liaise with purchasing to ensure that all 3rd party rentals and purchases that are job specific are ordered.
* Liaise with third party suppliers when there are equipment shortages, negotiate competitive prices and confirm on/off hires.
* Acknowledge orders to clients or at least ensure that someone is acknowledging them.
* Ensure we have a consistent pricing strategy for each customer.
* Attend the daily operations meeting.
Requirements
* Good communication skills.
* Trouble shooting skills.
* Experience in mechanical maintenance and repair of equipment.
* IT literate (e.g. Excel, Word, Power point).
* Ability to build strong and collaborative working relationships across internal and external stakeholders.
* Mechanical / Pressure control knowledge.
* Strong attention to detail.
* Proactive, flexible and adaptable approach to work.
* Excellent organisational and planning skills, with the ability to prioritise competing demands and manage multiple projects simultaneously