As a Repair Technician / Technical Support Engineer, you will become an integral part of the technical support team. You will be involved in a wide range of maintenance and repair projects including component level debug and rework assignments; Mobile Computer, Barcode Scanner and Barcode / Thermal Printer repairs; and complete product configuration and refurbishment projects.
You will need to have a good basic understanding of PCB / Surface Mount Technology and be used to working to tight deadlines in technically demanding environments. You should have good fault finding and hand soldering skills. An understanding of Android Operating Systems would be beneficial.
General product assembly & disassembly and product testing experience will be required.
Attention to detail, and the ability to work with small components are essential for this role.
The role will also involve providing some basic 1st line support to our customers, logging calls, basic fault diagnosis, escalation and updating customers on progress.
Hours of work:
This is a Full-Time position - 8.30am to 5.00pm from Monday to Friday inclusive.
Benefits:
£26K - 28K starting salary (negotiable according to background and experience)
Regular Training on Solutions and Technology
21 days holiday (plus bank holidays)
Automatic enrolment into the company’s “Nest” pension scheme
Critical Illness & Death in Service schemes after 1 year of service. Private Health Insurance plan after 1 year of service
This role is based at our offices in Avonmouth, Bristol - Remote Working is not an option
You must have your own transport as public transport links to Avonmouth are not reliable
Salary description
£26000.00 - £28000.00 per year