Service Co-ordinator

Job Title: Service & Maintenance Coordinator
Location: Gloucestershire
Salary: £30,000 - £35,000
Benefits: Life Insurance | Private Medical Insurance | 25 Days Holiday + Bank Holidays
 
About Us
 
Our client is a well-established security and fire protection business based in Gloucestershire, with systems installed across the UK and parts of Europe. They pride themselves on installing and maintaining bespoke security and fire protection solutions using the latest proven technology.
 
Having grown from small beginnings into a substantial, multi-disciplined company, they've built a strong reputation for service, reliability and uncompromising expertise, earned through recommendations from satisfied customers, local authorities and business providers.
 
They deliver a wide range of services to clients, supported by a dedicated 24-hour service team, with a continued focus on fulfilling client requirements and expectations as the business has grown.
 
Our client holds leading industry accreditations for both security and fire alarm systems and is an approved installer for numerous police forces across the UK and Ireland.
 
The Role
 
This fast-paced role is an exciting opportunity for the successful candidate to coordinate an efficient Service & Maintenance Team, providing regular liaison with clients, engineers and accounts. Full training will be given.
 
Main Duties

Manage the diary of a team of regional service engineers
Ensure service visits are completed on time and in budget
Ensure jobs are logged off and invoiced daily, with repeat actions booked and further work identified where required
Project manage workload as requested by the coordinator
Efficiently book services via telephone (inbound and outbound) and email
Manage databases specific to the role
Produce reports Skills Required

Previous experience in an administrative role is beneficial but not essential
Good working knowledge of Excel and Word
Organised and able to multitask
Excellent communication and interpersonal skills
Ability to work and communicate effectively within a team About You

Ability to work well under pressure
Proactive problem-solving abilities
Able to work alone or as part of a team
Excellent communication skills
Excellent timekeeping
Good written standards If you're an organised, proactive individual looking to join a well-established, accredited security business, apply now