We're looking for an experienced hospitality professional to take on a newly created Reservations Manager role in Hemel Hempstead. This could be an excellent opportunity for someone currently working at an Executive or Senior level in reservations, or events administration who is ready to take their first step into management. With training and support available, you'll have the opportunity to build on your existing experience, demonstrate your strengths and make the role your own.
Why apply for this Reservations Manager role?
As a newly created position, you'll have the opportunity to make a real impact while developing your management experience:
From £32,000 per annum, depending on experience
You'll receive training and support to help you step confidently into management
You'll have the opportunity to shape and develop a newly created position
You'll enjoy discounted hotel stays for friends and family
You'll receive 50% off dining in restaurants and bars
You'll have access to a 24/7 Employee Assistance Programme supporting physical, mental and financial wellbeing
You'll benefit from high-street discounts across shops and experiences
You'll have access to the Cycle to Work Scheme, with up to 40% savings on bikes
Your achievements will be recognised through monthly and annual team member service awards
Key Responsibilities:
This is a varied role combining reservations and events, allowing you to use your existing hospitality experience while developing your leadership skills. You'll be responsible for:
Overseeing the booking process and ensuring reservations are accurate
Coordinating events from initial enquiry through to execution
Communicating with clients to understand their requirements and deliver exceptional service
Managing event logistics and liaising with internal teams and suppliers
Ensuring bookings are fully documented and enquiries are responded to promptly
Helping to develop and improve processes within this newly created role
What we're looking for:
This opportunity would suit an experienced hospitality professional who is ready to take the next step. You don't necessarily need to have previously held a management title - we're interested in the experience, initiative and potential you can bring.
Experience in reservations, events or hotel administration
Strong organisational and communication skills
Experience managing multiple bookings and coordinating event logistics
A customer-focused approach with excellent attention to detail
Confidence to take ownership, make decisions and work proactively
A genuine desire to develop your management skills and take on greater responsibilityIf you're an experienced hospitality professional looking for your first Reservations Manager opportunity in Hemel Hempstead, this newly created role offers the chance to gain valuable management experience, receive excellent training and make a real difference from day one.
Apply now and take the next step in your hospitality career.
Job Number │ 48921 / INDFOH
Location │ Hemel Hempstead
Role │ Reservations Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Salary description
£32000.00 - £35000.00 per year