About Our Client
Our client is a welcoming, vibrant, and ambitious school community dedicated to providing a supportive and nurturing environment for its pupils, staff, and families. As the first point of contact, their front-of-house team plays a vital role in creating a warm, professional, and efficient environment. This role is being recruited on an immediate agency supply basis to support the school's front office operations, with a direct path to a permanent contract for the right candidate.
Benefits
* Temporary to Permanent Path — Get your foot in the door with a clear path to transition onto a permanent school contract based on performance.
* Immediate Start — Skip long hiring delays; this position starts ASAP so you can get to work right away.
* Weekly Pay via Agency — Enjoy reliable weekly payroll processing and dedicated timesheet support through our agency.
* Term-Time Schedule — Achieve an excellent work-life balance aligning directly with standard school holiday patterns.
* Supportive Community — Work within a highly collaborative, friendly, and dedicated school office environment.
Responsibilities
* First Point of Contact — Welcoming visitors, parents, and pupils warmly while maintaining school security and check-in protocols.
* Inbound Communications — Managing the busy front-desk switchboard, filtering phone calls, and responding promptly to email enquiries.
* Pupil Attendance — Coordinating daily attendance tracking, logging absences, and contacting parents when necessary.
* Administrative Support — Assisting school leadership with letter formatting, distributing newsletters, and document handling.
* Admissions Assistance — Providing basic information packs to prospective families and managing inbound post.
* Medical & First Aid — Assisting with minor student medical needs or contacting first aiders according to school policy.
Requirements
* Prior Front of House Experience — Proven experience working in a school office or a busy front-of-house customer service environment.
* Immediate Availability — Ready to start work ASAP without lengthy notice period constraints.
* Exceptional Communication — A warm, professional, and confident telephone manner alongside a reliable written style.
* Organised & Calm — Ability to multitask efficiently and remain composed in a fast-paced school environment.
* Technical Proficiency — Strong basic IT skills, including MS Office; familiarity with school databases (e.g., SIMS, Arbor) is highly beneficial.
* Safeguarding Awareness — Committed to student safety and welfare. The successful candidate must hold or be willing to undergo an Enhanced DBS background check.
How to Apply
If you are an organised professional with a passion for helping people, are available to start immediately, and want a long-term career in education, we would love to hear from you.
Please send over your latest CV alongside a cover letter introducing yourself. In your cover letter, please make sure to explain:
1. A little about yourself and your customer service or administrative experience.
2. What you’re doing now and your immediate availability for this ASAP start.
3. What you’re looking for next in your career and why a temporary to permanent school role suits you
Salary description
£16.00 - £18.00 per hour