We are seeking a dedicated and experienced Sales Support Administrator to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients.
Duties include:
* Answering customer and client enquiries via telephone and email
* Resolving customer complaints in a timely manner
* Upselling add on products
* Keeping record of customer interactions
* Proactively follow up on quotations and enquiries
* Processing customer orders and returns
* Collaborate with other departments to ensure a seamless customer experience
The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Salary description
£28000.00 - £28000.00 per year