Ecommerce Director

Ecommerce Director

c.£120,000 + Benefits

Home Counties

C2 Recruitment is exclusively partnering with an established and highly regarded consumer brand to appoint an Ecommerce Director.

This is a significant senior leadership appointment with responsibility for the commercial performance and future direction of the ecommerce business.

We're looking for someone who understands that great ecommerce isn't just about traffic. It's about revenue, margin, conversion, customer acquisition, retention and ultimately delivering profitable growth. All whilst leading a team!

The opportunity

You'll take ownership of the ecommerce strategy and commercial performance, working closely with the wider senior leadership team to identify where the biggest opportunities for growth exist and, importantly, turn those opportunities into results.

This is not a role for someone who wants to sit several layers away from the detail. We're looking for a commercially minded ecommerce leader who can think strategically but still understands what is happening day-to-day across trading, customers and performance.

You'll have responsibility across areas including:

Ecommerce strategy, revenue, profitability and P&L
Digital trading and commercial performance
Conversion rate optimisation and customer journey
Customer acquisition and performance marketing
CRM, retention and customer engagement
Ecommerce forecasting, budgeting and reporting
Website performance and continuous improvement
Developing and leading a high-performing ecommerce team
Working across Marketing, Retail, Product, Operations and Technology
Identifying new opportunities to accelerate profitable online growth

Who are we looking for?

Your job title is less important than what you have actually delivered.

You could currently be an Ecommerce Director, Digital Director, Head of Ecommerce, Head of Digital Trading or in a similar senior ecommerce leadership position.

What matters is that you can demonstrate genuine commercial impact.

We'd particularly like to hear from people who can show:

Significant ecommerce leadership experience within a consumer-facing brand
Ownership of substantial online revenue and commercial targets
Strong understanding of ecommerce P&L, margin and profitability
Evidence of delivering meaningful online growth
Excellent knowledge of trading, conversion and customer acquisition
Strong understanding of CRM, retention and the customer journey
Experience leading and developing ecommerce teams
The ability to use data to make better commercial decisions
Experience working as part of, or closely with, a senior leadership teamExperience within retail, fashion, footwear, sports, lifestyle or another multi-channel consumer brand would be particularly relevant.

This could be your next step

You don't necessarily need to have held the title Ecommerce Director before.

If you're an experienced Head of Ecommerce who has already been operating at a senior level, owning the numbers, leading a team and influencing wider business strategy, this could be the opportunity to take that next step.

Equally, if you're already an Ecommerce Director and want a role where you can genuinely influence the direction and growth of an established brand, we'd like to hear from you.

For a confidential conversation, please apply today.

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