Learning and Assessment Administrator (5 month fixed term)

Learning and Assessment Administrator (5 month fixed term)

Farringdon, London
£28,000 per annum
5-month Fixed-Term Contract | Full-time, 35 hours
Hybrid: 2 days office / 3 days home
ASAP start

We are recruiting a Learning & Assessment Administrator to join an established and highly regarded professional membership organisation in Central London.

This is an initial five-month fixed-term contract, with the possibility of continuing beyond this depending on business requirements.

Working within a friendly and busy Education & Learning team, you'll provide high-quality administration supporting learners throughout the learning, examination and assessment process.

We're looking for someone who is highly organised, computer savvy, quick to learn and confident using databases and systems. Previous experience within education, examinations, assessment, a membership organisation or similar environment would be particularly useful.

What will you be doing?
You'll provide varied administrative and systems support, including:

Responding to learner and stakeholder enquiries by telephone and email
Supporting online examinations and assessments
Uploading candidate data and assessment materials
Maintaining accurate records across CRM and assessment systems
Resolving learner access and platform queries
Processing assessment entries, postponements, withdrawals and absences
Supporting requests for reasonable adjustments and other assessment requirements
Scheduling meetings and coordinating with examiners and other external stakeholders
Tracking tasks and ensuring deadlines are met
Processing invoices, payments and associated administration
Working with Excel spreadsheets, reports and data
Producing reports and statistics from internal systems
Handling confidential and sensitive information securely
Supporting the wider team during busy assessment periods About You You'll ideally have:

At least two years' administrative experience
Strong IT skills, including Microsoft Excel, Word, Outlook and PowerPoint
Experience using a CRM, database or similar business system
Microsoft Dynamics experience would be advantageous but isn't essential
Excellent attention to detail and accurate data-processing skills
Strong organisation, planning and time-management skills
Excellent written and verbal communication
Confidence dealing with customers or stakeholders in a busy environment
The ability to learn new systems and processes quickly
A proactive approach and the confidence to ask questions when needed
The ability to manage multiple tasks and deadlines while remaining calm under pressure Previous experience within education, examinations, assessment, learning, professional membership or a similar environment would be particularly advantageous.

What's on Offer?
£28,000 per annum
Initial 5-month fixed-term contract, with potential to extend
35 hours per week, Monday to Friday, 9am–5pm
Hybrid working: 2 days in the office and 3 days from home, with some flexibility required according to business needs
Friendly and supportive team
Varied role combining administration, systems, data and learner support
ASAP start following successful interview Interviews are moving quickly, so immediate or short-notice availability would be particularly welcomed.

If you're a strong administrator who enjoys working with systems, data and people and can quickly get to grips with new processes, we'd love to hear from you.

To apply for this role, please click the 'Apply' button below