We are proud winners at the Inspiring Hertfordshire Awards 2024 for Diversity & Inclusion and Business of the Year (West Herts), and finalists for Legal Firm of the Year at the British Business Awards 2025. Our work genuinely changes lives, and we are looking for someone who wants their career to do the same.
Job Purpose
As a Paralegal in our Children Department, you’ll be part of a passionate and forward-thinking legal team dedicated to supporting families and protecting children’s welfare. This is a dynamic and rewarding role where no two days are the same — you’ll work on a diverse caseload of both private and publicly funded matters, assisting solicitors and counsel in preparing cases, managing client relationships, and ensuring the smooth running of proceedings.
This position offers the opportunity to develop your skills in a supportive environment where learning and growth are encouraged. If you are looking to build on existing experience in Children matters, you’ll find a workplace that values compassion, precision, and progress.
Key Responsibilities
Client Work & Case Management
Reporting directly to the Head of Department
Adopting a professional, proactive approach with strong client care skills and a sensitive understanding of clients’ needs
Assisting with casework across Children matters (both Legal Aid funded and Private Client work)
Undertaking your own advocacy where appropriate
Attending clients, taking detailed instructions, and preparing case files
Managing and responding to correspondence efficiently and professionally
Preparing and managing Legal Aid applications to the Legal Aid Agency
Drafting key legal documents, including C100s, C1As, witness statements, and processing supporting evidence
Preparing court bundles and instructions to counsel
Conducting legal research to support case strategy and client advice
Attending client conferences
Maintaining accurate time-costing and billing procedures
Implementing any recommendations made during monthly file reviews, ensuring prompt compliance
Ensuring consistent compliance with firm-wide file management and regulatory standards
Delivering high-quality client service in line with the firm’s values of empathy, equality, and professionalism
Teamwork & Supervision
Collaborate closely with colleagues and administrative staff to deliver seamless client service
Provide guidance and supervision to colleagues
Participate in team meetings, training, and case discussions
Contribute to creating a positive, supportive, and inclusive team culture
Professional Development & Compliance
Maintain up-to-date knowledge of family and children matter including relevant legislation and case law
Ensure compliance with the Solicitors Regulation Authority (SRA) Code of Conduct and Legal Aid Agency requirements
Engage in supervision and continuous professional development activities
Assist in developing internal best practice standards and contribute to quality assurance processes
Person Specification
Qualifications & Experience
Completed the LPC or commenced the SQE
Hands-on experience in private and/or public children law matters (e.g. Child Arrangements Orders, Prohibited Steps Orders, Specific Issue Orders)
Excellent attention to detail, organisation, and time management skills
A collaborative mindset, bringing positivity and support to the team
Confidence in using IT systems and the Legal Aid Agency’s CCMS portal
Skills & Competencies
Strong organisational and time-management skills, with the ability to manage urgent and sensitive cases
Excellent communication and interpersonal skills
Ability to work calmly and effectively under pressure
Strong client care and advocacy skills, with a compassionate and professional approach
Ability to meet deadlines and ensure compliance
Attention to detail and ability to work independently as well as collaboratively
Commitment to trauma-informed practice and continuous learning
Desirable
Fluency in additional languages
Experience in community outreach or public engagement
Personal Attributes
Empathetic, approachable, and emotionally intelligent
Professional and composed when managing sensitive and high-stress situations
Proactive, self-motivated, and adaptable
Resilient, with a commitment to providing exceptional service to vulnerable clients
Team-oriented and passionate about supporting others’ development
Salary description
£26000.00 - £35000.00 per year