Location: Poole, Dorset - Office based
Salary: Circa £26,800 - £29,950 per annum, depending on experience
Job Type: Permanent, Full time
Working Hours: 40 hours per week, 08:30 to 17:30 Monday to Friday
About Us:
Established in 1988, Vent Group is a leading provider of natural and smoke ventilation systems to business and local authority customers throughout the UK.
Well known for innovation, customer commitment, reliability and value, our success is built on a practical straight forward approach. We take complex problems and make them simple.
We believe business is all about people. Our team work hard building strong relationships with our customers to help achieve their ventilation project goals.
The Role:
Vent Engineering is seeking an experienced administrator to work in our maintenance team at our offices in Poole.
Working alongside the Maintenance Administration Manager, you will provide high-quality support and administrative help with the day-to-day administration of the maintenance department.
The successful candidate will be flexible, willing to learn and comfortable working individually or as part of a supportive busy team in a face-to-face environment.
Key responsibilities:
Key duties will include but not be limited to the following:
Preparing and issuing contract quotations to clients, along with company information
Preparing pro-forma invoices and prepare and update sales orders
Use bespoke software to record all site history and communications accurately
Handling incoming calls and emails
Process client payments alongside the accounts department
Record & label engineers job sheets and photos
Quote preparation for remedial works
Scheduling appointments for our engineers for current contracts and emergency call outs, including job pack preparation
Preparing customer facing reports from engineer's job sheets
Booking travel and hotels as required
Managing 'Van Stock' and returns as required
Supporting the wider maintenance team with day-to-day administrative tasksAbout you:
To be successful for this role, the following is required:
Previous experience in a fast-paced office role (minimum 2 years office experience)
Strong communication skills as there will be lots of liaising with colleagues across the business as well as with clients on the telephone and via emails
Excellent numeracy and IT skills including Microsoft Office.
Organised, very accurate with a high attention to detail with both financials and contracts
Ability to follow procedures accurately
Ability to prioritise own workload and be able to use your initiative and work effectively under pressure.Desirable:
Experience within maintenance, engineering, facilities, construction or service-based environments would be advantageousBenefits:
23 days paid holiday plus bank holidays, which increases with length of service
A contributory pension scheme
Enhanced sick pay after 12 months service
Free on-site parking
Private medical insurance (currently Bupa) after 12 months service
Free gym membership at a local gym
Cycle to work scheme
Free eye tests
Free confidential counselling helplinePlease click the APPLY button to submit your CV for this role.
Candidates with experience or relevant job titles of: Maintenance Admin, Office Administrator, Admin Assistant, Business Administrator, Facility Operations Coordinator, Property Maintenance Administrator, Construction Administrator, Service Administrator, Booking Coordinator, Maintenance Coordinator, may also be considered
Salary description
£26800.00 - £29950.00 per year