This is a 3 month role sitting within a busy Accounts Payable team, with strong potential to be extended beyond that. You will be the friendly, helpful voice suppliers speak to as the business moves to a brand new way of handling invoices. It is a brilliant way into finance: people who have joined this team before you have already been approached about other finance roles.
The right person is a natural on the phone and genuinely enjoys helping people get things sorted. You might come from accounts payable, or from a customer service or support role where you have dealt with queries all day and loved it. You are organised, you use your common sense, and you take pride in making sure every conversation ends with the problem solved.
What You Will Be Doing
Being the go-to support contact for suppliers, picking up the phone to talk them through the move to a new invoicing portal
Explaining clearly and patiently how invoicing will work from now on, so every supplier feels confident before their first invoice goes in
Working from a structured call script, while having the confidence to go off it when a supplier takes the conversation somewhere unexpected
Holding each supplier's hand through the setup steps, from the first call right through to their first successful invoice submission
Helping suppliers who are not quite getting it right, showing them how it should be done and supporting them until they get there
Answering supplier questions as they come in, and putting them on hold to check with the team when you need to get it right
Supporting compliance checks so every new supplier is set up properly from day one
Keeping a busy tracker up to date so no supplier gets forgotten, and reporting daily progress against targets
Reaching out to colleagues across the business when you need an answer, then pulling it all together and closing the loop with the supplier
Lending a hand with wider Accounts Payable support when the team needs it
What We Need From You
Someone who is genuinely happy on the phone. You will be speaking to suppliers all day, and warmth and confidence on the line make all the difference
Experience in customer service, customer support or accounts payable, where helping people resolve queries was a big part of your day
A real interest in finance and a willingness to learn how the invoicing side of a business works
Someone outgoing who can explain a change in a way that brings people on board, without sounding like you are reading from a page
A really organised person who can manage a long list, juggle several conversations at once and keep everything moving
Initiative and common sense. You will have support, but you are comfortable working independently and making sensible decisions
Someone who asks thoughtful questions and cares about getting the detail right first time
Available immediately or on a short notice period, as the team is ready for someone to start now
What's in it for you
A 3 month temp role with strong potential to be extended
A genuine route into finance, with people who joined this team before you already approached about finance roles
Exposure to the wider Accounts Payable team, who regularly lean on their temps for extra support
Full support while you get up to speed, plus a structured script so you can build confidence from day one
On-site restaurant
A workplace that recognises great work, with spotlight shout-outs for the people making a difference
If you love helping people and fancy getting your foot in the door in finance, apply today and let's have a chat
Salary description
£37000.00 - £43000.00 per year