Location: Hybrid, Burnley. The role will initially be office-based during the training period. After training, a minimum of one day per week in the office will be required, in line with our Surveyor roles. Candidates must also be willing to travel across the region and occasionally to other regions for training and meetings.
Salary: £32,936 per annum (including car allowance)
2 year Fixed Term Contract, 35 hours per week, Monday – Friday.
With over 22,500 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
Join our team as a Trainee Surveyor and help deliver high-quality maintenance services to our customers. You’ll carry out property inspections, assess repairs, and work with contractors to ensure standards are met - especially in light of new responsibilities under Awaab’s Law, which requires prompt action on damp, mould, and emergency repairs to protect tenant health.
This is a hands-on learning role where you’ll shadow experienced surveyors, build your technical and customer service skills, and work towards a professional qualification. We’re looking for someone with the right attitude - resilient, proactive, and committed to improving lives. Strong communication, IT skills, teamwork, and a willingness to learn are essential.
Join us and help shape safer, healthier homes while living our values and representing Accent with pride.
Trainee Salary
The spot salary for this post is £31,686 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
You'll also receive a car allowance starting at £1,250 per annum.
About you
A keen interest in building maintenance and working alongside contractors to deliver reactive maintenance services
Willingness to work towards and achieve Level 3 BTech in the Built Environment
Minimum of 5 x GCSE, level 4 (grade C ) or above including English and Maths
Evidence of regular study in support of continued professional development
Strong interpersonal and time management skills, with the ability to work independently and meet deadlines
IT literacy, including proficiency in using company operational software systems
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 19th or 21st October via Teams.
Stage 2: A Place to Show Your Strengths
A role related Excel assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: Week Commencing 2nd November at our Stockton office.
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now
Salary description
£32936.00 - £32936.00 per year