Hire Controller

Hire Controller
Coningsby
£29,750 per annum + Overtime
Monday–Friday | 7am–5pm
Office Based

Are you a confident customer service professional who enjoys building relationships, solving problems and keeping things moving?
We are searching for an enthusiastic Hire Controller to join a successful and growing team in Coningsby, working for a leading supplier of high-quality temporary buildings and toilet facilities.
This is a fantastic opportunity for someone who thrives in a busy environment, enjoys speaking to customers and wants a role where every day brings something different.

The Role
As a Hire Controller, you’ll play a key role in ensuring customers receive an outstanding service from enquiry through to delivery and beyond.
Your responsibilities will include:
– Managing customer enquiries by telephone and email.
– Processing sales and hire orders accurately and efficiently.
– Planning deliveries and creating practical, cost-effective routes.
– Building strong relationships with customers and understanding their requirements.
– Gathering customer feedback following installation.
– Identifying new business opportunities through proactive, speculative calls to existing and potential customers.
– Working closely with depot colleagues and head office teams to ensure a smooth customer journey.
– Using your product knowledge to recommend the right solutions for each customer.

The ideal candidate

Will have experience in customer service, sales or a fast-paced service environment.
Your background could include:
– Plant hire
– Construction
– Property maintenance
– Manufacturing
– Equipment hire
– A busy sales or customer service environment
Most importantly, you’ll be someone who:
– Communicates confidently and professionally with customers.
– Builds positive, long-term relationships.
– Is organised and able to manage competing priorities.
– Enjoys working in a fast-paced environment.
– Has a proactive approach to identifying sales opportunities.
– Is comfortable communicating by both telephone and email.
– Is computer literate and confident learning new systems.
– Can work flexibly to meet operational requirements.

For more information, please call Jon on (phone number removed) or email him quoting J10664.
Reflect Recruitment Group is operating as a Recruitment Agency under the Employment Agencies Act 1973