Assistant Care Manager

Assistant Care Manager - Domiciliary & Extra Care

Location: Wirral
Salary: £30,127.50 per annum (£15.45 per hour)
Hours: Monday-Friday, 37.5 hours per week
Mileage Allowance
On-call and weekend availability required when necessary

An exciting opportunity has arisen for an experienced Assistant Care Manager to support the delivery of high-quality domiciliary and extra care services from a Wirral-based branch.

This role would suit an experienced care professional who is ready to take the next step in their management career, supporting the Registered Care Manager with the day-to-day running of the service, team performance, compliance and service development.

The role will also provide operational support to an Assisted Living Facility when required, ensuring safe, effective and person-centred care is maintained across both services.

Key Responsibilities

Support the day-to-day management and coordination of the branch
Support the delivery of high-quality domiciliary and extra care services
Assist with maintaining accurate records, reports and documentation
Manage and investigate complaints from service users and employees
Support the recruitment, onboarding and development of care staff
Produce and manage staffing rotas to meet service requirements
Support business development and identify opportunities for service growth
Ensure regulatory, operational, health & safety and compliance requirements are met
Participate in on-call duties and respond to operational issues when required
Provide hands-on care support during periods of staff shortage where necessary
Build positive relationships with commissioners, stakeholders, service users and colleagues
Work collaboratively across departments to deliver positive outcomes
Support the ongoing development, supervision and performance of the care team
Provide operational support to the Assisted Living Facility when required

About You

We're looking for someone who is:

Experienced within domiciliary care management or supervision
A confident leader who can motivate, develop and support teams
Highly organised and able to manage multiple priorities
An excellent communicator with strong relationship-building skills
Knowledgeable about care sector regulations and operational compliance
Commercially aware with a proactive approach to service development
Flexible and willing to support the service when required
Committed to delivering high-quality care and customer service
Professional, reliable and solutions-focused

Essential Requirements

Previous supervisory or management experience within domiciliary care
NVQ/QCF Level 3 in Health & Social Care
Full UK driving licence
Access to your own vehicle
Business-use motor insurance or willingness to obtain this
Willingness to undertake an Enhanced DBS check
Ability to participate in on-call duties when requiredDesirable:

Level 5 qualification in Health & Social Care or working towards one
Previous experience producing staff rotas
Experience supporting recruitment and onboarding
Experience supporting operational performance and service growth
Extra care or assisted living experience

What's on Offer

£30,127.50 per annum (£15.45 per hour)
Mileage allowance
Weekly pay
Pension scheme
Blue Light Card reimbursement
Employee Assistance Programme
Dedicated People & Wellbeing Team
Quarterly and Annual Carer Awards
Career progression and professional development opportunities
Supportive and collaborative management team
Opportunity to join a growing care organisation
Opportunity to make a genuine difference to the people receiving careIf you're an experienced care professional looking for the next step in your career and want to take on greater responsibility across a busy domiciliary and extra care service, we'd be keen to hear from you.

Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.

INDHEAL