Duties:-
* Develop and maintain effective working relationships with each customer to enhance continued account development.
* Oversee and manage day –to-day customer activities and ensure the operations team is aligned.
* Liaise closely with the overseas offices to ensure the smooth handling of FCL, LCL and conventional cargo to meet the customers required schedule
* Ensure the most cost effective and reliable solution for the carriage of goods.
* Enter shipments on in house system and ensure that KPI’s are maintained.
* Obtain, check and prepare all documentation.
* Enter shipments to Customs Clearance, complying with HMRC procedures and regulations.
* Liaise with the carriers, consolidators and / or any third parties for the release and delivery of cargo.
* Maintain at all times close contact with the client to advise the status of their consignment and satisfy delivery expectation.
* Monitor credit and collection activities to maintain and comply with Company's credit policy and defined terms for each customer.
* Invoice consignments in accordance with the customer rates given or the quotation as provided to the customer.
Hours are Monday - Friday 09:00 - 1730
Experience Required:-
* Minimum 3-4 year’s customs entry experience
* Experience within Import Seafreight
Benefits:-
* Quarterly bonus scheme if Company meets budget targets
* Company pension scheme
* Holidays: 25 days per annum increasing by one day for every one year’s continuous service up to a maximum of 28 days
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Salary description
£35000.00 - £39000.00 per year