Credit Control Manager

Join a growing healthcare organisation in Caerphilly as a Credit Control Manager, leading a successful collections team while driving cash flow improvements and process efficiencies. This is an excellent opportunity for an experienced credit professional looking to make a significant impact within a people-focused business.

Client Details

Are you an experienced Credit Control leader looking for an opportunity to drive performance, improve cash flow, and lead a high-performing team within a growing healthcare organisation?

We're partnering with a respected healthcare provider in Caerphilly seeking a Credit Control Manager to oversee the credit function, develop collection strategies, and support the organisation's continued growth. This is a fantastic opportunity to join a business that places a strong focus on people, service excellence, and continuous improvement.

Description

The Role

As Credit Control Manager, you'll lead a team responsible for collections, cash allocation, account management, and debt reduction strategies. Working closely with senior finance stakeholders, you'll play a key role in improving working capital performance while maintaining excellent customer relationships.

Key Responsibilities

Lead, coach and develop a team of Credit Controllers
Drive reduction in aged debt and improve cash collection performance
Monitor KPIs and produce management reports
Develop and implement collection strategies and credit policies
Manage escalated customer queries and payment disputes
Review customer credit limits and assess potential risks
Support forecasting and cash flow reporting
Build strong relationships with key customers and stakeholders
Identify and deliver process improvement initiatives
Ensure compliance with internal controls and procedures

Profile

About You

Previous experience managing a Credit Control function
Strong leadership and people management skills
Proven ability to improve collections and reduce debtor days
Excellent communication and stakeholder management abilities
Highly analytical with strong reporting skills
Experience within a fast-paced environment
Strong systems and Excel knowledge

Job Offer

What's on Offer?

✅ Annual performance bonus
✅ Hybrid working arrangement
✅ Enhanced pension scheme
✅ Healthcare benefits
✅ Professional development opportunities
✅ Supportive and collaborative culture
✅ Clear progression opportunities within finance leadership