Field Service Manager

Field Service Manager

Location: Bracknell RG12 - Office based.

Salary: Circa £45,000-£55,000 DOE

Permanent | Full-time - Monday - Friday

We're looking for an experienced Field Service Manager / Field Engineering Manager to lead a team of field-based engineers within a technical services environment.

You'll manage the day-to-day field service operation, including engineer scheduling, resource planning, team performance, training and service delivery.

Key responsibilities:

Manage and develop a team of Field Service Engineers / mobile engineers
Coordinate engineer scheduling, workloads and resource planning
Monitor KPIs, productivity and service performance
Support recruitment, onboarding, training and development
Provide operational and technical support to engineers
Maintain high standards of health & safety, compliance and quality
Manage customer queries and escalations
Improve operational efficiency and field service delivery
About you:

Experience managing Field Service Engineers, Service Engineers, Technicians or mobile engineering teams
Engineering, technical services, testing, maintenance, compliance or similar background
Strong people management and operational management experience
Experience with scheduling and coordinating field-based teams
Strong customer and stakeholder-management skills
Engineering or technical qualification, or equivalent industry experience, preferred
This opportunity could suit someone currently working as a Field Service Manager, Field Engineering Manager, Service Manager, Engineering Manager, Technical Services Manager, Service Delivery Manager or Field Operations Manager. Field Service Manager