Our client is a growing mobility and care equipment company providing installation, servicing, maintenance and repair solutions across London and the South East.
We are looking for an experienced and reliable ELECTROMECHANICAL INSTALLATION / MAINTENANCE ENGINEER or Mobility Equipment Engineer to join our team. This is a varied role suited to someone who enjoys working independently, solving problems and providing a high standard of customer service.
The Role
You will be responsible for servicing, maintenance, fault-finding and repair of a range of mobility and care equipment, with opportunities to become involved in installation work as your skills develop.
The majority of the work will be across London and the South East, although occasional travel to other areas may be required.
You will work in customers' homes, care homes and other healthcare environments, often supporting elderly and vulnerable individuals.
Our product range includes:
Stairlifts
Care home beds
Hoists and patient lifting equipment
Through-floor lifts
Platform lifts
Other mobility and care equipment
Experience across all of these product areas would be advantageous, but is not essential. We are particularly interested in engineers with experience across some of these products who have the right attitude and are keen to expand their knowledge.
Installation Experience
Previous installation experience is not essential for this position.
We are open to engineers who have strong maintenance, servicing, fault-finding or repair experience and are willing to learn and develop their installation skills.
Full training and on-the-job experience can be provided where required. The most important qualities are a willingness to learn, a practical approach, good problem-solving skills and the ability to work safely and professionally.
Key Responsibilities
Planned preventative maintenance and servicing
Reactive breakdowns and repair callouts
Fault-finding and diagnosis
Installation of mobility and care equipment, with training provided where required
Completing service, repair and installation reports
Carrying out work safely and in accordance with relevant regulations and manufacturer requirements
Providing professional and respectful customer service
Working within customers' homes and care home environments
Communicating effectively with customers, carers, care home staff and colleagues
Taking photographs and completing accurate job documentation
Using mobile technology to complete job reports and update work records
Participating in the company's on-call rota
About You
We are looking for someone who has:
Previous experience within the mobility, lift, healthcare, engineering or care equipment industry
Experience in maintenance, servicing and/or reactive repair work
Experience with some of our product range would be advantageous
Good practical and fault-finding skills
A willingness to learn new products and installation techniques
A positive and open-minded approach to training and development
Excellent customer service skills
Experience working with elderly and/or vulnerable people
Experience working in customers' homes and/or care home environments
Good verbal and written communication skills
The ability to work independently and manage your own workload
The ability to use smartphones/tablets and technology for job reporting
A clean driving licence, although applicants with a minimal number of points may also be considered
Flexibility to participate in an on-call rota
A willingness to travel when required
An enhanced DBS check will be carried out as part of the recruitment process due to the nature of the role and regular work within care environments and with vulnerable customers.
What We Offer
Competitive salary
Company van provided
Company mobile phone provided
Training and on-the-job development
Opportunity to develop installation experience
Varied work across multiple mobility and care equipment products
Primarily working across London and the South East
Salary description
£35000.00 - £55000.00 per year