Airfreight Capacity Supervisor/Manager

We are seeking a highly organised and detail-oriented Supervisor/Manager to join our team. This is a hands-on supervisory role, responsible for overseeing and airline liaison while providing leadership and support to a team.

The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation.

Location Heathrow Mon to Fri Salary NEG

Duties Include:

* Supervise and support, ensuring all daily tasks are completed accurately and on time.

* Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures.

* Airline management and allocation bookings

* Arrange the movement of freight by various transportation methods in the most profitable way

* Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers.

* Identifying potential capacity shortages or offloads quickly securing alternative routes.

* Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times

* Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures.

* Complete and audit customs entries using the CDS customs entry system.

* Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently.

* Maintain accurate records of export transactions and supporting documentation.

* Investigate and resolve customs or shipment-related issues in a timely manner.

* Work closely with internal departments to ensure export and transport activities run smoothly.

* Ensure all export documentation is completed accurately and submitted within required deadlines.

* Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service.

Key Skills:

* Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment.

* Strong knowledge of export documentation, customs procedures, and international shipping regulations.

* Previous experience in forecasting, allocation management.

* Experience using the CDS customs entry system.

* Previous experience supervising or mentoring staff would be advantageous.

* Excellent organisational skills with strong attention to detail.

* Ability to prioritise workloads and perform effectively under pressure.

* Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities.

* Proficient in Microsoft Office and logistics management systems.

* A proactive approach with excellent problem-solving abilities