Rate: £19.32 per hour
Contract: 3 months
Sector: Waste Management / Environmental Services
An experienced Waste Collections Operations Manager is required to support a high-volume frontline waste collection service covering more than 225,000 domestic properties and 3,000 commercial customers.
You will take responsibility for day-to-day operational performance, ensuring routes are fully staffed, programmed collections are completed and disruption, complaints and vehicle downtime are minimised.
Key Responsibilities
·Manage daily waste collection operations, route coverage, staffing and service performance.
·Recruit, onboard, induct and manage operational employees across a workforce of up to 240 staff.
·Monitor performance using In-Cab technology, Body Camera data and operational reporting.
·Manage accidents and emergencies involving waste collection vehicles and ensure appropriate investigations and documentation are completed.
·Produce operational reports, statistics and performance information for senior management.
·Manage staff appraisals, supervision, development and training requirements.
·Ensure compliance with relevant waste collection, driver, vehicle and health & safety legislation.
·Chair staff meetings and communicate operational requirements, service changes and performance expectations.
·Investigate complaints and service delivery concerns, implementing corrective action where required.
·Complete and review risk assessments covering waste collections, vehicle operations and depot safety.
·Work with fleet, highways, finance and other operational stakeholders to maintain continuity of service.
·Identify and implement new processes and operational improvements in line with industry best practice.
Requirements
·Strong operational management experience within waste collections, environmental services, fleet operations or a similar frontline service.
·Experience managing large operational workforces and complex daily workloads.
·Good understanding of health & safety, risk assessments, vehicle operations and compliance.
·Strong people management, performance management and communication skills.
·Ability to analyse operational data and produce clear management reports.
·Comfortable working autonomously and making operational decisions in a fast-paced environment.
This is an immediate 3-month contract offering responsibility for a large-scale, high-volume collection operation where effective workforce and operational management will have a direct impact on service performance.
Apply now with an up-to-date CV for immediate consideration.
For a full description and further information on the role, please call Jason Kohle at Carrington West on (phone number removed).
FOOTNOTE:
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 40+ years' experience in this market. Please call Jason at Carrington West on (phone number removed) for more information.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email
Salary description
£19.32 - £19.32 per hour