This role is integral to ensuring smooth execution across supply chain, logistics, inventory and cross-functional coordination within a fast-paced fashion environment.
The Operations Executive is a detail-oriented, analytical professional who takes ownership of data accuracy, uses Excel with confidence and precision, and proactively identifies opportunities for process improvement.
Key Requirements
* Strong analytical mindset with a structured, data-driven approach to problem solving.
* Solid Excel capability - confident with pivot tables, VLOOKUP/XLOOKUP and building operational trackers and reports. * Exceptional attention to detail, with a rigorous approach to data accuracy across all operational outputs.
* Proactive communicator who can translate complex operational data into clear, actionable updates for cross-functional stakeholders. Logistics & Fulfilment
* Serve as the day-to-day point of contact with warehouse teams to coordinate stock, order & fulfilment processing & resolve issues promptly.
* Build and maintain accurate weekly intake planners in Excel to provide cross-functional visibility of incoming goods.
* Oversee stock movements across wholesale and e-commerce channels, maintaining data integrity and identifying discrepancies.
* Support the Wholesale team with stock allocation and shipment tracking.
* Prepare and manage export documentation, ensuring accuracy, compliance and timely submission.
* Lead operational planning for product launches and seasonal transitions, coordinating execution across all relevant departments.
* Contribute to continuous improvement initiatives to develop scalable, efficient operational workflows as the business grows. Production & Supply Chain Support
* Maintain accurate, up-to-date production schedules and manage end-to-end production timelines against critical path milestones.
* Ensure production orders fully cover confirmed sales for upcoming seasons, reconciling data across systems using Excel.
* Develop structured delivery plans and communicate expected dates across the business, proactively flagging risks or delays to relevant teams. Inventory & Systems
* Support ERP implementation project - including testing, troubleshooting, and stakeholder liaison - becoming a key system user and internal subject matter expert.
* Create and maintain clear process documentation and an ERP handbook to support team-wide adoption and consistency.
* Ensure all business operations are accurately mapped in a master overview document, providing full visibility across the organisation.
* Conduct business process testing to validate that system and operational improvements are effectively embedded and delivering expected outcomes. Cross-Departmental Support
* Act as a key liaison between Operations and Customer Service to resolve order, delivery, and stock-related queries.
* Analyse recurring customer pain points and collaborate with the CS team to implement preventative operational solutions.
* Support the development of internal SOPs and FAQs to streamline issue resolution and build institutional knowledge.
* Monitor fulfilment SLAs, building and maintaining Excel-based reporting tools to track performance and flag exceptions.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£30000.00 - £35000.00 per year