Department Manager

Department Manager | Cardiff | Up to £36,000 + Uncapped Commission

We're looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Cardiff.

This is not a traditional retail management role. You'll be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales. If you're a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you.

You'll be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same. This role is perfect for someone from a telecoms, direct sales, premium retail, furniture, recruitment, or other highly target-driven sales background.

The Role

Lead, motivate, and develop a sales-focused team
Drive sales performance and consistently exceed store targets and KPIs
Lead from the front by actively traffic stopping and engaging customers
Convert passing footfall into sales through confident and consultative selling
Create a high-energy sales culture focused on results and customer engagement
Coach the team on closing techniques, objection handling, upselling, and cross-selling
Maximise revenue through product upgrades, add-ons, and multiple-item purchases
Monitor performance and ensure sales opportunities are never missed
Deliver an exceptional customer experience while achieving commercial objectives
About You

Proven experience as a Department Manager, Retail Manager, Store Manager, or Sales Manager within a target-driven environment
Strong track record of achieving and exceeding sales targets
Comfortable approaching customers and generating conversations from scratch
Experience managing teams in a fast-paced sales environment
Natural leader with a confident, outgoing, and engaging personality
Resilient, competitive, and highly motivated by results
Strong coaching ability with a passion for developing high-performing sales teams
Commercially aware and driven by commission, targets, and success
Ideal Backgrounds

We would particularly like to hear from candidates with experience in:

Telecoms sales
Direct sales
Premium or luxury retail
Furniture sales
Recruitment
Kiosk retail environments
Commission-based sales roles
Package

Basic salary up to £36,000
Uncapped commission structure
Excellent earning potential
Ongoing training and development
Career progression opportunities within a growing luxury retail business
This is an exciting opportunity for a hands-on Manager who thrives on customer interaction, loves leading from the front, and enjoys the challenge of turning footfall into revenue. If you have a big personality, a passion for sales, and the drive to exceed targets, apply today.

BH37484