This is very much a role at the heart of the depot. You’ll support the team with the day-to-day administration that keeps everything moving, while also being the first point of contact for customers, suppliers and visitors coming into the site.
It’s a busy, varied position, so we’re looking for someone who is organised, comfortable juggling different priorities and happy working in a fast-paced depot environment rather than somewhere painfully quiet where the most dramatic event of the day is the printer running out of paper.
What you’ll be doing
* Answering incoming telephone enquiries and dealing with queries professionally
* Acting as the first point of contact for visitors to the depot
* Providing general administrative support to the Depot Manager and wider team
* Generating and processing collection and delivery notes
* Logging damage to returned equipment and processing the relevant customer charges
* Providing information on stock availability and stock movements
* Generating and completing stock transfers in and out of the depot
* Supporting with the booking of van MOTs, servicing and repairs through third-party providers
* Ensuring visitors follow the appropriate Health & Safety procedures while on site
* Supporting other depots with administration when required
* Helping to improve existing systems and processes to keep the depot running efficiently
What we’re looking for
Previous administration experience is essential, ideally gained within a busy, fast-paced environment.
Experience within plant hire, construction, manufacturing or a similar operational business would be particularly useful, as you’ll already understand the pace and the slightly controlled chaos that comes with keeping a busy depot moving.
You’ll also need:
* Previous experience in a customer-facing role
* Good Microsoft Office skills
* Strong communication and interpersonal skills
* The ability to work to deadlines and manage competing priorities
* A good team-working approach
* A professional and organised manner
* Eligibility to work in the UK
An NVQ in Business Administration and an awareness of Health & Safety would be advantageous, but aren’t essential.
The package
Salary up to £29,215 depending on experience.
Hours are 07:45–16:30, Monday to Friday.
This would suit someone who enjoys being involved in the day-to-day operation rather than simply sitting behind a screen processing paperwork. You’ll be working closely with the depot team, customers and visitors and will play an important part in keeping the site organised and running smoothly
Salary description
£29215.00 - £29215.00 per year