Workshop Controller

Workshop Controller – Beckenham

We are recruiting for an experienced Workshop Controller, Senior Service Advisor, Workshop Coordinator or Aftersales Controller to join a busy independent garage in Beckenham. Applicants must have strong automotive aftersales experience, be confident allocating work to Technicians, managing parts and quotations, handling customers and supporting the day-to-day workshop operation. A Full UK Driving Licence and the right to work in the UK are required.

Job Details:
Location: Beckenham
Salary: £35,000–£40,000 basic
Bonus: Annual performance-related bonus
Hours: Monday–Friday, 8:00am–6:00pm, usually finishing around 5:30pm depending on workload. 1 in 2 Saturdays, 8:00am–12:30pm
Reference: 31244

Workshop Controller Company Benefits
Annual performance-related bonus
Senior position with scope for additional responsibility
Family-run independent garage environment
Hands-on involvement across the workshop and aftersales operation
Usually finish around 5:30pm where workload allowsWorkshop Controller Role
Allocate work effectively across the Technician team
Support the day-to-day coordination of workshop activity
Order parts required for servicing and repair work
Prepare quotations and communicate costs to customers
Handle incoming customer calls and service enquiries
Provide additional support on service reception when required
Take on further workshop and aftersales responsibilities as the role developsWorkshop Controller Requirements
Previous Workshop Controller, Senior Service Advisor or strong automotive aftersales experience
Experience coordinating Technician workloads within a garage or workshop
Confident dealing with a high volume of customer enquiries
Strong knowledge of quotations and parts ordering
Excellent organisation and ability to prioritise workshop requirements
Strong customer service and communication skills
Comfortable working within a busy independent garage environment
Full UK Driving Licence – essential
Right to work in the UKHow to ApplyIf you're interested in this Workshop Controller vacancy in Beckenham, please apply with your CV and one of our consultants will contact you upon receipt.
This is an urgent requirement offering a hands-on position within a family-run independent garage, with the opportunity to take on further responsibility as the role develops.

All applications will be treated in the strictest confidence.

Consultant: Robert Samuels
Octane Recruitment
RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Workshop Controller role isn't quite right, we also recruit for similar positions including Workshop Controller, Workshop Coordinator, Senior Service Advisor, Service Advisor, Aftersales Advisor, Aftersales Controller and Service Receptionist roles across the UK