Make a Difference in Healthcare Technology
Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.
We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.
About the Role
As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.
Your responsibilities will include:
Windows operating system upgrades and security patch remediation
System imaging, reimaging and configuration
IT hardware installation, replacement and commissioning
Software installation and configuration
Data backup, migration and restoration
System validation and troubleshooting
Supporting IT infrastructure and end-user technology
Working closely with Field Service Engineers, Technical Support and Product Management
Liaising directly with customers and providing professional technical support
Travelling to customer sites across the UK as required
About You
We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.
You will ideally have:
* 2+ years' experience in 2nd Line IT Support or an equivalent IT role
* Strong experience providing field-based IT support
* Experience with operating system deployment, imaging, configuration and troubleshooting
* Proven experience installing, replacing and commissioning PC hardware
* Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
* Experience with data backup, migration and restoration
* Strong IT infrastructure and end-user technology knowledge
* Excellent written and verbal communication skills
* Strong technical troubleshooting and problem-solving abilities
* A flexible approach to work and willingness to travel
* A full UK driving licence
What's on Offer
* 6-month fixed-term contract
* 28 days' holiday plus public bank holidays
* Pension scheme
* Life insurance
* Eligibility for company bonus payments
* Income protection
* Gym benefits
* Employee Assistance Programme
* Healthcare cover
* Flexible and hybrid working
* Cycle to Work Scheme (if eligible)
* Salary Sacrifice Car Scheme
* Company car
Why Join?
This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC.
If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).
Please note due to the volume of applications we receive you will only be contacted if we are progressing your application
Salary description
£40000.00 - £45000.00 per year