We are looking for a Night Transport Coordinator to join our transport team and take responsibility for coordinating our night-time transport operation. Reporting to the Transport Office Manager, you will coordinate drivers, vehicles, deliveries and collections throughout the night, ensuring operations are safe, efficient and delivered to schedule.
Key Responsibilities:
Plan, coordinate and monitor vehicle movements throughout the night shift
Allocate work to the driving team
Track deliveries and collections, ensuring schedules and service level agreements are met
Communicate effectively with drivers, customers and operational teams
Respond proactively to delays, breakdowns, accidents and other operational issues
Monitor driver hours, Working Time Directive requirements and tachograph compliance
Ensure all transport documentation is completed accurately and maintained
Update transport management systems and maintain accurate records
Produce shift reports and detailed handovers for the day operations team
Investigate and resolve customer service issues relating to transport activity
Ensure compliance with health and safety, fleet and transport legislation
Support continuous improvement initiatives to maximise fleet utilisation and operational efficiency
Key Experience / Skills:
Strong organisational and planning skills
Excellent communication and problem-solving abilities
Good attention to detail
The ability to remain calm under pressure
Good IT skills, including Microsoft Office and transport management systems
Knowledge of driver hours regulations and transport compliance requirements
A proactive and results-focused approach
A strong customer-service mindset
The flexibility to respond to changing operational demands
A professional attitude and the ability to work effectively as part of a team
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role
Salary description
£35000.00 - £35000.00 per year