Location: Wellingborough, Northamptonshire
Salary: £35,000 - £40,000 DOE+ Excellent Benefits
Hours: 40 per week (Mon-Thurs 07:00-16:15, Fri 07:00-12:00)
Contract: Permanent
RTW Information: No sponsorship is on offer for this role, applicants are required to have long term right to work in the UK if not a British citizen.
We are excited to be working with our client who are a leading manufacturer of world‑class flow measurement equipment. They are seeking a hands‑on, technically strong Service Engineer to join their Quality Engineering & Service team at their Wellingborough facility. This role is ideal for an experienced electro‑mechanical engineer who enjoys fault‑finding, structured problem‑solving and delivering high‑quality technical support to customers across industries such as oil & gas, food & beverage, pharmaceutical, chemical, petrochemical, marine and nuclear.
About the Role
You'll be responsible for repair activities, customer complaint investigations and warranty claims for advanced flow measurement products. The role involves fault diagnosis, detailed inspections, calibration support and producing clear technical reports that help drive product reliability and customer satisfaction. You'll work closely with the Lead Service Engineer and wider technical teams, contributing to continuous improvement initiatives and supporting the development of new repair technologies and precision methods. This is not a graduate position so proven experience and knowledge will need to be demonstrated.
Key Responsibilities
Conduct technical investigations, fault diagnosis and non‑destructive disassembly
Support repair, calibration and customer complaint/warranty processes
Produce clear, evidence‑based technical reports and root cause analysis
Liaise with engineering specialists to validate findings and corrective actions
Use diagnostic tools, bespoke control systems
Provide technical support to customers and internal teams
Work collaboratively across departments to improve product reliability and service performance
Contribute to structured problem‑solving activities including 8D, PFMEA and RCA
Promote knowledge sharing and cross‑functional training within the service team
What We're Looking For
Essential:
Time‑served engineer with Level 3 qualification in Electrical or Mechanical Engineering (HNC Level 4 desirable)
Strong electro‑mechanical fault‑finding and service experience
Experience using automated configuration/diagnostic tools
Good general engineering knowledge
Computer literate (Word, Excel)
Experience with ERP systems (Infor/SAP)
High attention to detail and strong organisational skills
Excellent communication skills, both written and verbal
Ability to prioritise workload and work to deadlines
Customer‑focused, methodical and professional approach
Desirable:
Experience in technical manufacturing, testing or service environments
Experience in process industries
Six Sigma / SPC / FMEA / CI experience
Knowledge of Pressure Equipment / ATEX Directives
Experience with process instrumentation and calibration techniques
Offshore certification/experienceBenefits
24 days holiday (rising to 26 with service) + statutory holidays
Group Personal Pension Plan
4x salary death‑in‑service benefit
Private Medical Insurance after 12 months
Permanent role within a stable, growing engineering organisation
If you are a motivated, energetic engineer who enjoys hands‑on technical work, solving complex problems and delivering a first‑class service then please apply by submitting your CV.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion
Salary description
£35000.00 - £40000.00 per year