Location: London
Hours: Full Time
Basis: Permanent
Salary: £35,000-£40,000 basic + commission (OTE £45,000-£55,000)
Are you an experienced CCTV or Electronic Security Engineer looking for more responsibility, autonomy and the opportunity to progress your career?
Our client is looking for a Senior Service Engineer to join their expanding London engineering team, taking responsibility for a portfolio of client sites.
This is a fantastic opportunity to join an ambitious and innovative business with an excellent reputation within the electronic security industry.
You'll manage your own diary and workload while working across a varied client base including shopping centres, national companies, government and education sites.
The role offers plenty of independence, backed by ongoing technical support, training and development to help you keep up to date with the latest CCTV, Access Control and IP technologies.
Key responsibilities as a Senior Service Engineer:
Take responsibility for the service, engineering and lifecycle management of client sites across your area
Manage your own diary, workload and day-to-day planning
Service, maintain and support CCTV, Access Control and integrated electronic security systems
Provide a high standard of technical support and customer service
Manage the technical and operational performance of your allocated client accounts
Identify and resolve technical issues effectively
Work closely with the operations support team and neighbouring Senior Service Engineers
Maintain accurate administration and reporting
Participate in regular quarterly business reviews with senior management
Maintain high standards of health & safety and compliance across customer sites
Key skills and experience required of a Senior Service Engineer:
Strong previous experience within the CCTV or Electronic Security industry
Good technical knowledge of electronic security systems
Knowledge or qualifications within electronics
Strong fault-finding and problem-solving skills
Excellent communication and customer service skills
Self-motivated and comfortable managing your own workload and diary
Reliable, organised and able to work independently or as part of a team
Good working knowledge of PCs and associated technology
Professional and presentable when dealing with customers
Willingness to undertake further technical and H&S training
Full clean UK driving licence
What's on offer:
Your own designated geographical area across London
A high level of autonomy and responsibility
Ongoing technical training and development
Opportunity to develop your knowledge of the latest CCTV, Access Control and IP technology
Support from an established operations and engineering team
Clear opportunities for career progression within a growing business
Varied client portfolio including major commercial, government and education sites
If you're an experienced Electronic Security Engineer looking for more responsibility, progression and earning potential, we'd love to hear from you. Apply today
Salary description
£35000.00 - £45000.00 per year