Salary: £30,255 | Hours: Full Time, 40 hours per week
We are looking for a motivated and hands-on Assistant Manager to support the daily operation of a busy convenience store. This is an excellent opportunity for a retail professional who enjoys working in a fast-paced environment and is passionate about customer service, team leadership, and operational excellence.
Key Responsibilities
Store Operations
Support the day-to-day running of the store.
Manage stock replenishment across ambient, fresh and frozen products.
Oversee deliveries, stock rotation, waste control, date checks and reductions.
Maintain high standards of merchandising, cleanliness and product availability.
Operate tills, handle cash procedures and assist with store opening and closing.
Ensure compliance with all health, safety and food safety requirements.Team Leadership
Lead, motivate and develop store colleagues.
Create staff rotas to ensure effective store coverage.
Deliver coaching, performance reviews and ongoing feedback.
Support employee relations issues in a fair and professional manner.Customer Service
Deliver excellent customer service standards.
Resolve customer queries and complaints efficiently.
Build strong relationships with customers and the local community.
Encourage customer loyalty and a positive store reputation.Commercial Performance
Help achieve store sales, profitability and operational KPIs.
Monitor waste, shrinkage, availability and overall store performance.
Control costs including labour and utilities.
Produce accurate operational and financial information when required.About You
Previous retail supervisory or management experience is preferred.
Strong leadership, communication and organisational skills.
Customer-focused with a proactive, hands-on approach.
Able to multitask and perform well in a busy retail environment.
Flexible to work shifts, weekends and bank holidays.
Commercially aware with strong decision-making skills.Important Information
Assessment Day: 1st October.
Successful candidates may be invited to a second-stage interview.
First 9 weeks of training will be based in Birmingham.
Guaranteed at least one day off every weekend.Benefits
£30,255 salary.
30 days holiday plus your birthday off.
Discretionary annual bonus.
Holiday buy-back scheme.
High street discounts.
Quarterly social events.
Structured training and development.
Excellent career progression opportunities.This role is ideal for an ambitious retail leader looking to develop their career within a growing and supportive business
Salary description
£30255.00 - £30255.00 per year