CLIENT ADVISOR | LONDON | FULL-TIME
We’re looking for an experienced and passionate Fragrance Consultant to join a prestigious niche fragrance brand within one of London’s most iconic department stores.
This is a fantastic opportunity for someone who is genuinely passionate about fragrance and enjoys creating highly personalised experiences for customers.
About the role
As a Fragrance Consultant, you will:
- Deliver an exceptional and personalised fragrance experience to every customer.
- Introduce customers to a distinctive and carefully curated fragrance collection.
- Confidently conduct fragrance consultations, understanding individual preferences and guiding customers towards the perfect scent.
- Share engaging product knowledge and bring the story, craftsmanship and inspiration behind each fragrance to life.
- Build strong and lasting relationships with customers through exceptional service and clienteling.
- Drive sales and consistently work towards individual and team targets.
- Develop and maintain a loyal client base, encouraging repeat business and long-term relationships.
- Stay highly knowledgeable across the fragrance collection, ingredients, compositions and brand heritage.
- Support launches, events and in-store activations.
- Maintain a beautifully presented counter and uphold the highest standards of luxury retail at all times.
About you
We’re looking for someone who:
- Has previous experience within luxury or niche fragrance retail.
- Has a genuine passion and strong knowledge of fragrance.
- Is confident discussing fragrance notes, compositions and scent profiles with customers.
- Has excellent consultation and selling skills.
- Naturally creates memorable and personalised customer experiences.
- Is confident building relationships with HNW/VIC clients and developing a strong client book.
- Has a strong commercial mindset and enjoys achieving sales targets.
- Is warm, engaging and naturally curious.
- Takes pride in their presentation, product knowledge and customer service.
- Thrives within a fast-paced, prestigious department store environment.
📍 London | Iconic Department Store
🕐 Full-Time | Retail Hours
✨ Niche Fragrance | Luxury Environment