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H Squared Talent Ltd

Customer Support Engineer

H Squared Talent Ltd Redhill
40,000 to 45,000
32 - 40 hour
new


Show Recently closed jobs

    H Squared Talent Ltd

    Customer Support Engineer

    H Squared Talent Ltd Redhill
    40,000 to 45,000
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £40,000 to £45,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    The chance to use your technical knowledge to help global researchers
    Excellent training provided
    Some exciting international travel opportunitiesThe benefits of precision temperature and environmental control for microscopy speak for themselves – this equipment lets researchers see how materials behave under real-world conditions, used by many of the most prestigious research institutes and universities around the world.

    You’d be part of a well-established, family-run business, and despite working with such a global customer base, they've held on to what makes them different: friendly, supportive management, a close team, and a happy, down-to-earth place to come to work. As part of their growth plans, they are looking for someone to become the first point of contact for customers - the person they turn to with questions, and the person who helps them get the most out of the products.

    What you'll be doing
    You'll be liaising directly with the scientists and researchers performing Raman, FTIR, X-ray diffraction, and general optical microscopy. It’ll be your job to understand what they need and helping shape the right solution for them. 

    No two days will look the same - one moment you might be talking a customer through a technical query, the next you're following up on an enquiry, training a distributor, or gathering market insight that feeds back into the business. 

    What we're looking for

    A degree in a relevant scientific or technical field such as engineering or physics
    A couple of years' experience in technical sales
    A scientific mind, an inquisitive nature, and a genuine love of talking to people - this role rewards curiosity as much as it does commercial instinct
    Full UK driving licence and the right to work in the UK 

    Why join us

    A warm, supportive, family feel - not a corporate office
    Real investment in your development, with plenty of room to grow into different parts of the business
    A bit of travel to interesting places along the way, without a relentless target-chasing culture
    Your first six months will be spent working closely with our production and technical teams, so you really understand the products before you're out talking to customers about them, before moving to flexible/hybrid working
    Salary description

    £40000.00 - £45000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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