Location: Leeds City Centre, LS1
Salary: £32,000 – £36,000 per annum
Hours: Monday – Friday, 08:30 – 17:00
Working Pattern: Fully office based
About the Role
We are currently recruiting for a Telesales Executive to join a growing private-funded upskilling provider based in Leeds City Centre.
This is a high-volume outbound calling role, where you will be speaking with people who have already expressed an interest in training and upskilling opportunities.
Your role will be focused on contacting enquiries, understanding their requirements, completing the relevant CRM and vetting process, and encouraging suitable candidates to enrol onto the programme. You will then arrange and invite successful applicants to attend induction days.
This is a target-driven environment where you will need to be confident making a high volume of calls every day and comfortable having sales-focused conversations with a wide range of people.
Key Responsibilities
Making a high volume of outbound calls to people who have enquired about training opportunities
Following up warm leads and converting enquiries into enrolments
Speaking confidently with potential learners to understand their circumstances and requirements
Guiding candidates through the enrolment and vetting process
Accurately updating and maintaining information on the CRM system
Completing required eligibility and vetting checks
Booking suitable candidates onto induction days
Following up outstanding enquiries and applications
Working towards individual and team targets
Providing a professional and engaging customer experience throughout the process
Maintaining accurate records and ensuring all required information is completed correctly
About You
We are looking for someone who is confident, driven and comfortable working in a high-volume telephone environment.
You will ideally have previous experience within:
Telesales
Call centres
Outbound sales
Business Development
B2B or B2C sales
Lead generation
Customer service with a strong outbound calling element
Recruitment or similar telephone-based environments
You must be comfortable making a high volume of outbound calls every day and have the confidence to engage with people over the telephone, overcome objections and progress conversations towards a positive outcome.
Experience using CRM systems is highly desirable, along with strong administration skills and excellent attention to detail.
Requirements
Previous experience in a high-volume outbound calling or sales environment
Confident telephone manner
Target-driven and motivated by results
Strong communication and interpersonal skills
Good IT and CRM skills
Excellent attention to detail
Ability to work effectively in a fast-paced, fully office-based environment
Successful applicants will be required to complete a DBS check
What's on Offer?
£32,000 – £36,000 per annum
Monday – Friday, 08:30 – 17:00
Leeds City Centre, LS1
Fully office based
Excellent opportunity to develop your career within the training and education sector
Join a growing and supportive team
If you're an experienced Telesales Executive, Sales Advisor, Outbound Sales Executive, Call Centre Advisor or Business Development Executive who enjoys high-volume calling and working towards targets, we'd love to hear from you.
For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds on (phone number removed) or
INDLEE
Salary description
£30000.00 - £35000.00 per year