Location: Bridge of Allan and Perth
Salary: Up to £50,000, depending on experience
Contract: Permanent
Hours: Monday to Friday, 08:30 to 17:00
Occasional flexibility may be required to support operational needs or planned project activity. Where possible, any requirement to work outside the standard operating hours will be planned in advance.
About the Role
We are looking for a hands-on IT Team Leader to support two Manufacturing sites and lead a team of three IT Technicians.
You will help ensure that local IT services remain reliable, secure and responsive to the needs of the business. You will remain actively involved in technical support and problem-solving while providing guidance and development opportunities for the onsite team.
What You’ll Be Doing
* Ensure reliable and secure IT services across two manufacturing sites, helping to minimise downtime and improve service delivery.
* Lead and develop a team of three IT Technicians, providing guidance, support and technical expertise.
* Remain actively involved in IT support and problem-solving, assisting with technical issues where required.
* Support and improve factory-floor applications, including product traceability and labelling systems.
* Work collaboratively with colleagues and stakeholders to deliver local IT projects and service improvements.
* Help maintain a secure and resilient IT environment that supports day-to-day business operations.
* Coordinate priorities across both sites and ensure users are kept informed during incidents, planned changes and improvement activities.
What You’ll Need
* Practical experience providing hands-on IT support and troubleshooting technical issues.
* Experience supporting Microsoft technologies and business IT infrastructure.
* The ability to approach technical problems in a structured and practical way.
* Strong communication and relationship-building skills will be important, as you will work closely with IT colleagues, site teams and other business stakeholders.
* An interest in mentoring and developing other members of an IT team.
* A full UK driving licence and access to personal transport, as regular travel between both sites will be required.
Experience That Would Be Useful
If you have a strong foundation in hands-on IT support and are interested in developing your leadership experience, we encourage you to apply. We are interested in your capability and potential, not just your current job title and we understand that experience is gained in various ways.
Experience in some of the following areas would be highly beneficial, but not essential
* Microsoft 365 and Windows-based environments
* Networking, including switches, wireless networks and structured cabling.
* Virtualised server environments.
* IT projects and service improvement activities.
* Manufacturing, Production or other business systems.
Why This Role Could Be Right for You
* Meaningful work: Your contribution will help keep important manufacturing operations running reliably.
* Technical involvement: You will continue working with technology rather than moving into a purely managerial position.
* Team development: You will support and develop a small team while building your own leadership experience.
* Variety: You will work across user support, infrastructure, production systems, service improvement and local projects.
* Development: You will have opportunities to continue developing your technical and leadership skills.
* Collaboration: You will work with local colleagues and wider IT teams, with access to support and specialist expertise when needed.
Company Benefits
* Life assurance.
* Employee Assistance Programme.
* Cycle to Work scheme.
* Discounted gym membership.
* Learning and development opportunities.
* Access to career development, mentoring and professional networking resources
Salary description
£45000.00 - £50000.00 per year