Location: Burton-on-Trent, DE14
Salary: £28,000 – £30,000 DOE
Hours: Monday – Friday, 08:00 – 17:00 or equivalent (1-hour lunch)
Reporting to: Operations Manager
About the Role
We are looking for an experienced and proactive Transport Coordinator – Europe to join a busy Transport Solutions team based in Burton-on-Trent.
This is a fast-paced role focused on coordinating European road freight and international transport movements, ensuring customer requirements are met and collections and deliveries are managed efficiently from start to finish.
You will be responsible for receiving and managing customer orders, sourcing and coordinating appropriate transport solutions, liaising with customers, hauliers and suppliers, and ensuring all transport movements are delivered in line with agreed requirements.
Key Responsibilities
European Transport Coordination
Coordinate European road freight movements from order through to delivery
Receive customer orders via telephone, email, transport portals and other communication methods
Accurately input and manage transport orders using the Tra+ operating system
Match customer requirements with appropriate transport solutions and approved suppliers
Arrange and coordinate collections and deliveries across the European transport network
Liaise with hauliers, freight partners, customers and suppliers throughout the transport process
Monitor transport movements and provide regular updates to customers
Manage delays, issues and changes quickly and effectively
Ensure all transport requirements are fully understood and communicated
International Transport Requirements
Ensure each movement meets all relevant operational requirements, including:
Collection and delivery opening times
Site and driver safety procedures
Driver PPE requirements
ADR requirements
Customs and export documentation
Security requirements
Transit time expectations
European delivery and collection requirements
Escalate any operational issues or non-conformance to the Operations Manager and Branch Manager where required.
Administration & Reporting
Maintain accurate transport records and system information
Produce bespoke KPI reports for key customers
Monitor transport profitability alongside the Operations Manager
Provide weekly customer service and operational reports
Ensure all customer and supplier rates, agreements and additional charges are accurately recorded
Maintain accurate documentation relating to European transport movements
Customer & Commercial Responsibilities
Build and maintain strong relationships with customers and transport suppliers
Provide a high level of customer service throughout the transport process
Attend customer meetings when required
Identify opportunities for additional business and customer development
Support the wider team with commercial and operational growth
About You
We are looking for someone with previous experience within European transport, road freight, logistics or freight forwarding.
This role would suit someone currently working as a:
European Transport Coordinator
European Transport Planner
European Freight Operator
Freight Forwarding Operator
International Transport Coordinator
International Transport Planner
Road Freight Coordinator
European Road Freight Operator
European Logistics Coordinator
Freight Coordinator
Transport Operator
Transport Planner
Transport Coordinator
Traffic Operator
Logistics Operator
Transport Administrator
Operations Coordinator
Logistics Coordinator
You will ideally have experience coordinating European or international road freight movements and be comfortable dealing with customers, hauliers and transport suppliers.
We're looking for someone who has:
Experience within European transport, road freight, logistics or freight forwarding
Strong organisational and communication skills
Excellent attention to detail
The ability to coordinate multiple transport movements simultaneously
Good problem-solving skills and the ability to work under pressure
Experience using transport management systems
Good knowledge of Microsoft Office
A customer-focused and professional approach
Commercial awareness and the ability to build strong working relationships
What We Offer
£28,000 – £30,000 depending on experience
Monday – Friday working hours
Opportunity to join a growing transport and logistics operation
Career development opportunities
Varied and fast-paced European transport environment
Supportive team environment
If you have experience within European road freight, international transport or freight forwarding and are looking for your next opportunity in transport coordination, we'd love to hear from you.
For further information, please contact Shannon Clough at Interaction Recruitment Leeds on (phone number removed) or .
INDLEE
Salary description
£28000.00 - £30000.00 per year