Job Overview:
As Technical Operations Manager, you will oversee all operations within the Mechanical and Bodyshop Department, ensuring the smooth running and the efficient delivery of technical services. You will lead a team of mechanics and technicians, ensuring high standards of quality, efficiency, and safety in all repair and maintenance activities.
This role requires technical expertise, leadership, and strong organisational skills to optimise workflows, improve productivity, and maintain compliance with industry regulations. You will also be responsible for resource management, staff development, and implementing best practices to enhance overall performance.
Key Responsibilities:
Technical Leadership
Provide technical expertise and guidance to mechanics and bodyshop staff
Stay up to date with industry trends, new technologies, and best practices in automotive repair and maintenance
Collaborate with other departments to integrate innovative solutions and technologies into workshop processes
Workshop Operations
Oversee the day-to-day operations of the Mechanics & Bodyshop Department, ensuring smooth workflow and efficiency
Develop and implement structured work schedules to optimise productivity and meet deadlines
Ensure that all repairs and servicing are completed on time, within budget, and to the highest quality standards
Team Management
Lead, manage, and develop a skilled team of mechanics and technicians
Foster a positive and collaborative working environment, ensuring high levels of motivation and performance
Conduct regular performance evaluations and provide training and development opportunities
Quality Control & Safety Compliance
Establish and enforce quality control measures to maintain high service standards
Ensure compliance with health & safety regulations, conducting regular safety training and risk assessments
Investigate and address safety concerns and incidents promptly
Resource & Inventory Management
Oversee the procurement, maintenance, and allocation of department equipment, tools, and materials
Coordinate with suppliers to ensure the availability of necessary resources
Monitor budget usage and cost efficiency within the department
Reporting & Documentation
Maintain accurate records of workshop activities, including repair schedules, budgets, and technical specifications
Prepare regular performance reports for senior management, highlighting key metrics and improvement areas
Ensure adherence to company and ISO 9001/9002 standards
Undertake additional duties as required, aligned with the role’s responsibilities
Qualifications/Experience:
Experience:
Proven technical experience within the automotive industry, particularly in mechanical repairs and workshop management
Strong knowledge of mechanical processes, methods, and latest industry techniques
Experience in leading and managing a workshop team
Fully conversant with Health & Safety regulations relevant to mechanical workshop operations
Education/Certifications:
City & Guilds / NVQ or equivalent qualification in Automotive Mechanics, Light Vehicle Maintenance, or Repairs
Skills:
Strong organisational and workflow planning skills, with experience in resource allocation and capacity planning
Proficiency in Microsoft Office (Excel, Word, Outlook) and relevant business management tools
Understanding of quality control measures and adherence to industry standards
Knowledge of ISO 9001/9002 is advantageous
Problem-Solving & Analytical Thinking:
Strong critical-thinking and problem-solving skills to optimise workshop operations and improve efficiency
Ability to analyse workshop performance and identify areas for continuous improvement
If you're an experienced manager, within Technical Operations, looking for a new challenge APPLY NOW for further details
Salary description
£50000.00 - £60000.00 per year